Operations Manager

Your tasks

WHAT WILL BE YOUR MISSION? Ensure that the field team has the necessary people, clarity, organization, and follow-up to consistently meet defined objectives and standards. You will be the primary leadership point for team and operation matters.

WHAT WILL YOU DO?

• Lead and develop a team distributed across different accounts, stores, and locations.
• Manage the team cycle: selection, hiring, onboarding, development, performance, replacements, and transitions.
• Translate business and product presentation priorities into clear execution plans.
• Coordinate resources, workloads, routes, and field priorities.
• Anticipate risks and resolve people, coverage, and operation issues.
• Promote accountability for results and ensure follow-up until closure.
• Establish routines that provide visibility, control, and efficiency to the operation.
• Collaborate with internal teams, business partners, agencies, and providers to facilitate solutions.
• Identify and implement improvements in processes and ways of working.

WHAT WE ARE LOOKING TO BUILD An autonomous, responsible, and results-oriented field team, capable of delivering consistent execution and resolving their daily operation. If you know how to mobilize people, create order in dynamic environments, and make things happen, this opportunity may be for you.

Requirements

MAKE A FIELD OPERATION HAPPEN We are looking for a person with solid experience in team leadership and retail commerce operations, capable of anticipating, making decisions, and converting priorities into results. This position will lead a field team responsible for executing brand priorities and product presentation in strategic accounts and priority stores. We are looking for someone who takes ownership of the operation, develops the team, and drives problems to their solution.

WHAT PROFILE ARE WE LOOKING FOR?

• Solid experience leading teams in fashion, retail commerce, store operations, field operations, or similar environments.
• Experience managing teams in multiple locations and attending to simultaneous priorities.
• Experience in selection, onboarding, training, development, and performance follow-up.
• Experience collaborating with international brands.
• Proven ability to solve problems, make decisions, and act with autonomy.
• Organization, sense of urgency, and results orientation.
• Clear communication and ability to relate to different teams and levels of the organization.
• Experience in fashion, footwear, sports, or lifestyle brands, preferably.
• Advanced mastery of commercial data analysis, retail KPI management tools, and Microsoft Office.
• Verifiable advanced English (Interview will be conducted in English)

DESIRABLE KNOWLEDGE We primarily seek experience in team leadership and operation within fashion retail commerce. Having general knowledge of product presentation, image standards, and in-store execution will be valuable.

-Requirements-

• Minimum education: Higher education - Bachelor's degree
• 5 years of experience
• Age: between 30 and 50 years old
• Availability to travel: Yes

What we offer

• Salary of $33,311 net monthly.
• Bonus of $6,955 net
• Biweekly payments
• Statutory benefits.
• Hiring through an agency.
• Growth and career plan.
• Excellent work environment.

Other

SCHEDULE · Monday to Saturday 9:00 am to 18:00 pm WORK ZONE Mexico City.

Keywords: leader, boss, manager, director, chief, lead, head, regente, operations, operaciones