Customer Service Engineer

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Customer Service Engineer - 32 - 40 hours - 3,600 - 4,700 per month - Enschede - MBO/HBO - Junior / Medior

Your role as Customer Service Engineer

Do you get energy from technology and contact with customers? As a Customer Service Engineer (Quality) at maxon, you dive into technical quality issues and act as a contact person for customers. You analyze what is happening, discuss your findings with technically knowledgeable customers, and ensure careful follow-up. A great position when you want to combine your technical knowledge with communication and customer orientation.

What your new employer offers you:

• Working at a financially healthy and stable family business that continues to grow worldwide
• A gross monthly salary of € 3,600 to € 4,700, depending on knowledge and experience
• 27 vacation days and 13 ATV days
• Flexible working hours
• A good pension scheme
• Travel expense allowance
• Plenty of room for own initiative and personal development
• Employment conditions in accordance with cao Metalektro

What do you bring?

• HBO working and thinking level with a relevant education
• Basic knowledge of elektrotechniek and insight into the operation of motors
• A fluent command of the English language, German is a plus
• Good communication skills: you can conduct substantive and complex technical conversations with customers
• A representative, helpful, and discrete personality
• The ability to analyze technical problems carefully and based on facts

"It is nice to see that we continue to improve our products with new technologies time and again." - Annemiek Molenkamp (HR-manager)

What are you going to do?

As a Customer Service Engineer (Quality) at maxon, you sit at the intersection of customer contact and technology. When a customer has a technical quality issue or complaint, you are one of the first points of contact. You delve into the question, perform technical analyses, and discuss your b...