2810 Discipline Support Officer/Bishan MRT

About the company

Name of Authority: Guangyang Secondary School

Your tasks

The Services required are set out as follows

1. Patrol campus and supervise high-movement areas, canteen and Indoor Sports Hall during recess, lunch and lesson transitions; support prevention and appropriate peer reconciliation.

1. Record latecomers and collect mobile phones from arrivals after 8:00am on Tuesdays to Fridays or 9:00am on Mondays; maintain latecoming data and detention lists.

1. Support structured learning and reflection for students under in-house suspension and their return to class.

1. Assist preliminary investigations, obtain student and witness statements, compile evidence and prepare incident reports for relevant Key Personnel.

1. Supervise detention, maintain attendance and behaviour records, and coordinate meaningful reflection and restorative follow-up.

1. Maintain discipline records and report to the Student Management Committee, upholding confidentiality, fairness and respectful student engagement.

Requirements

• Prior uniformed-service or equivalent experience is preferred, ideally more than ten years, with involvement in youth-related investigations, behavioural support and restorative work.

• Conflict management, de-escalation and calm, proportionate intervention skills are preferred.

• Sound judgement, discretion, strong communication and accurate incident documentation are preferred.

• Basic data-entry and record-management skills, including Excel, are preferred.

• Ability to engage students firmly and respectfully, collaborate with staff, maintain confidentiality and procedural fairness, and apply a caring, restorative approach is preferred.

Other

Contract Period: 4 January 2027, or after issuance of the Letter of Acceptance, whichever is later, to 29 October 2027.

Personnel to be deployed at the following hours

• Mondays to Fridays: 7:45am to 4:45pm, including a one-hour lunch break (eight working hours).

• Term 1: 4 January to 12 March; Term 2: 22 March to 28 May; Term 3: 28 June to 3 September; Term 4: 13 September to 29 October 2027.

• Generally no service on weekends, public holidays or school holidays. Actual schedules follow the termly timetable; school-event adjustments will be notified at least two weeks in advance.

Cynthia Lai | Registration No: R25146301