0510 ICT Executive/Bendemeer MRT
Name of Authority: Umar Pulavar Tamil Language Centre (UPTLC) / HQ Curriculum Planning and Development Division
Contract Period: 1 January 2027 to 31 December 2027.
Personnel to be deployed at the following hours:
- Mondays to Fridays: 8:30am to 6:00pm, inclusive of a one-hour lunch break.
- Service is generally not required on Saturdays, Sundays and gazetted public holidays. Occasional Saturday duties may be required, with time off in lieu.
Requirements:
- Diploma in ICT and at least five years of relevant ICT experience.
- At least five years of experience in MOE Singapore schools is preferred.
- Technical skills in user accounts, Active Directory, print servers, Outlook, websites, portals, VPN, Wi-Fi, mobile devices, networks, servers, AV and telecoms.
- Ability to configure, install, maintain and troubleshoot end-user hardware and software, manage support tickets and escalate complex incidents.
- Experience supporting online meetings and webinars using MS Teams, Zoom, Google Meet and Skype, including large events and workshops.
- Skills in ICT inventory, licences, equipment loans, procurement, website content and performance, photography, videography and advanced video post-production.
- Good communication, planning, analytical and negotiation skills; ability to multitask and work independently and in teams. ICT contract, vendor and project management experience is preferred.
Job Scopes: The Services required are set out as follows:
- Manage Centre ICT projects and MOE HQ rollouts in line with MOE policies; provide updates, documentation and guidelines to HOD/SH (ICT), and support the annual ICT Masterplan.
- Gather ICT needs, propose technical solutions, support procurement of ICT/AV equipment and services, and prepare ITQ specifications, budgets and approval documents.
- Manage ICT/AV inventory, licences, equipment loans, replacement and disposal; coordinate vendors, deliveries, repairs and service requests.
- Assign and oversee the Technology Assistant's work and collaborate with trainers, technical teams and other ICT staff.
- Provide end-user support and guidance for SSOE, non-SSOE and WOG services, accounts, Tamil fonts, HRMS, VPN, GeBIZ and devices; maintain support records and manage escalations.
- Maintain the Centre website and premises booking system, printing services, digital signage and ICT records.
- Provide event logistics, AV, photography, videography and video production; create video presentations, banners, booklet covers, bookmarks and presentation slides for Centre and PD/TL activities.
- Support online meetings, conferences, webinars and workshops; coordinate hosts, panellists, trainers and participants.
- Explore relevant teaching technologies, train colleagues, and coordinate ICT matters and feedback with MOE HQ.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322 Cynthia Lai | Registration No: R25146301