0210 Pastoral Care Officer/Marine Parade MRT / Marine Terrace

Name of Authority: Tao Nan School

Contract Period: 1 January 2027 to 31 December 2027. Option to extend for 12 months, from 1 January to 31 December 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:15am to 2:45pm, inclusive of a one-hour lunch break, unless otherwise required by the school.
• Additional hours may be required when students need support beyond the usual working hours.
• Service not required on Saturdays, Sundays, gazetted public holidays and school holidays, unless otherwise required by the school.

Requirements:

• At least a Diploma in Counselling, Psychology, Social Work, Education or a related discipline.
• Preferably two years of experience in primary school student well-being, pastoral care or behavioural support programmes, OR two years of exposure to counselling, mentoring or guiding primary school students with social-emotional needs.
• Empathy, interpersonal and active-listening skills, with the ability to build trust and communicate effectively with students aged 7 to 12.
• Ability to remain calm and patient when supporting students in distress; basic conflict-resolution and behaviour-management skills.
• Ability to maintain confidentiality and exercise sound judgement.

Job Scopes: The Services required are set out as follows:

1. Provide first-line and individual pastoral support for students who are anxious, distressed, withdrawn or emotionally overwhelmed, using active listening, restorative practices and de-escalation techniques.
2. Build trusting relationships and encourage positive coping strategies, emotional regulation and resilience.
3. Identify and monitor vulnerable or at-risk students through regular check-ins, tracking behaviour, attendance and well-being; maintain accurate confidential records of incidents, interventions and progress.
4. Coordinate support with Year Heads, School Counsellors and the Discipline Mistress.
5. Respond promptly to emotional breakdowns, conflicts or aggressive behaviour; prioritise student safety and provide immediate emotional support during crises.
6. Plan, conduct or support social-emotional learning, peer-support and preventive programmes, including early intervention and activities that encourage peer connectedness.
7. Communicate sensitively with parents or guardians when needed and coordinate with social-service or mental-health agencies for additional support.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322 Cynthia Lai | Registration No: R25146301