Delivery Manager

About the company

The role requires strong experience in IT delivery, software development, digital transformation, and managing cross-functional technical teams. The successful candidate will work closely with clients, business stakeholders, technical teams, vendors, and senior management to ensure successful project delivery across the Saudi market.

Your tasks

• Lead the end-to-end delivery of software development, digital transformation, and IT projects from initiation through deployment and handover.
• Manage project scope, timelines, budgets, resources, quality, risks, and dependencies.
• Lead and coordinate cross-functional teams including software development, QA, DevOps, business analysis, and other technical functions.
• Act as the primary point of contact for clients and key stakeholders, managing expectations, requirements, escalations, and delivery updates.
• Manage Agile, Scrum, Kanban, or hybrid delivery methodologies, including sprint planning, backlog management, and delivery governance.
• Monitor project progress and delivery performance through KPIs, SLAs, sprint velocity, burndown, defect rates, and milestone completion.
• Identify and resolve project risks, issues, blockers, and dependencies in a timely manner.
• Manage relationships with vendors, third-party providers, and technology partners.
• Ensure solutions meet business requirements, technical standards, quality expectations, and compliance requirements.
• Manage project resources, team capacity, workload, and delivery priorities.
• Monitor project financial performance and ensure delivery remains within the approved budget.
• Coordinate project planning, status reporting, governance meetings, and executive-level updates.
• Ensure effective testing, quality assurance, deployment, and client handover.
• Drive continuous improvement through retrospectives, lessons learned, and post-implementation reviews.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• 6–8+ years of experience in IT delivery, project management, software development management, or digital transformation.
• Minimum 3 years of experience in a delivery manager, delivery lead, or similar leadership role.
• Proven experience delivering large-scale enterprise software, web, mobile, or digital transformation projects.
• Strong experience in client-facing project delivery and stakeholder management.
• Experience managing external vendors, third-party providers, and technology partners.
• Strong knowledge of Agile, Scrum, Kanban, and/or hybrid delivery methodologies.
• Good understanding of SDLC, software development, cloud technologies, APIs, microservices, and enterprise applications.
• Experience working with technologies such as .NET, Azure, OutSystems, Creatio, or similar enterprise technology platforms is preferred.
• Experience with delivery and project management tools such as Jira, Confluence, and MS Project.
• Strong understanding of project financial management, resource planning, risk management, and delivery governance.
• Excellent communication, negotiation, problem-solving, and stakeholder management skills.
• Strong ability to lead cross-functional teams and manage delivery without direct hierarchical authority.
• PMP, PMI-ACP, CSM, SAFe, or similar certifications are preferred.
• Previous experience in a technology consultancy, system integrator, or client-site delivery environment is preferred.
• Saudi/GCC market experience is preferred.

Other

Job location: HQ