Social Development Officer

Your tasks

Supports efforts to uplift the well-being of poor and needy individuals living near the mosque - includes connecting them with assistance from national agencies, MUIS, the mosque, and other organisations, with the goal of empowering them toward self-reliance in the long run.

1. Mosque Annual Action Plan & Social Development Programmes

• Plan, execute, and review the annual action plan for the Social Development Unit, ensuring alignment with mosque goals
• Manage Zakat disbursements and coordinate the implementation of Board-approved programmes
• Support cluster-level SD programmes, and monitor beneficiaries' participation, progress and feedback for programme evaluation and reporting

2. Zakat Assistance, Basic Assessment & Referral

• Attend to individuals and families seeking Zakat or other assistance; conduct intake interviews and basic assessments, including 8 Domains, financial and risk assessments; and facilitate applications and recommendations
• Develop and implement Individual Client Plans (ICP) based on assessment findings and Befrienders' inputs, including home visits where necessary
• Collaborate with community partners and participate in SDO meetings and case discussions to support low-income families

3. Befrienders' Engagement & Management

• Oversee the recruitment, engagement, training and database of volunteer Befrienders
• Coordinate Befrienders' deployment and home visits, including intake assessments, beneficiary assignments and follow-up cases
• Submit monthly claims for Befrienders’ allowances to MUIS's MO team

4. Administration, Reporting & Stakeholder Coordination

• Maintain accurate records and prepare required reports, programme updates and documentation, ensuring confidentiality and proper handling of beneficiaries' information
• Liaise with MUIS, Mosque Cluster Office, Caseworkers, SSAs and community partners to coordinate support for beneficiaries and Social Development initiatives

5. Other duties

• Participate in mosque-wide programmes, events and operations when required
• Participate in relevant training, meetings and professional development activities
• Undertake other duties as assigned by the Head, CED and S/MEC

Requirements

• Minimum a recognised Diploma from a tertiary institution, preferably in Social Work, Psychology or Community Services
• Preferably 2 years of relevant work experience; fresh graduates may apply
• Effectively bilingual in English and Malay
• Comfortable using IT tools for work
• Compassionate, responsible, and committed to working with low-income families
• Strong interpersonal and communication skills
• Able to plan and implement programmes independently or in a team setting