Operational Bottling Quality Technician (M/F)

About the company

Join Maison Martell and contribute to ensuring the quality of our cognacs, from their bottling to their shipment to markets worldwide.

Your tasks

Following internal mobility, we are looking for an Operational Bottling Quality Technician in CDI, capable of combining quality requirements, understanding of industrial processes, and proximity to production teams.

At the heart of our packaging activity, you will intervene on all quality issues: components and packaging, line operation, finished product compliance, and continuous improvement.

Reporting to the Operational Bottling Quality Manager, you will be a key interlocutor for the production teams and will contribute directly to the reliability and performance of our lines.

1/Guaranteeing daily quality on the lines

• Be present on the ground to identify deviations, analyze defects, and support teams in applying quality standards.
• Investigate non-conformities related to dry materials, equipment, processes, or finished products.
• Evaluate risks and propose appropriate controls, securing measures, and corrective actions.
• Conduct root cause analyses and verify the effectiveness of implemented solutions.

2/Contributing to industrial performance

• Analyze recurring incidents and participate in the reduction of defects, losses, and non-quality costs.
• Contribute to the monitoring of quality performance indicators and continuous improvement processes.
• Participate in investigations related to customer complaints, notably through traceability research and field analyses.
• Contribute to the processing of supplier non-conformities by providing field expertise and necessary technical elements, in coordination with the Supplier Quality Assurance team.

3/Supporting industrial evolutions

• Participate in line trials during the introduction of new products, packagings, components, or equipment.
• Evaluate associated quality risks and contribute to the definition of compliance criteria and control plans.
• Participate in the evolution of quality standards and the improvement of digital monitoring tools, notably the MES.

4/Advancing the quality culture

• Train and support production teams in self-checks, quality standards, and best practices.
• Share your expertise and develop team autonomy in detecting and processing anomalies.

Requirements

With a technical background in quality, industrial production, or an equivalent technical field, you have significant initial experience in operational quality within an industrial environment.

Experience in bottling, packaging, agri-food, or industries with high product quality requirements is an asset.

You master problem-solving and root cause analysis methods (5 Whys, Ishikawa, etc.). You are comfortable with IT tools and quality indicators.

You have an English level that allows you to understand and contribute to technical exchanges with international interlocutors.

Beyond your technical skills, we are looking for a personality that is:

• Analytical and rigorous, seeking to understand the real origin of malfunctions.
• Close to the field, capable of communicating with both operators and technical teams and partners.
• Pragmatic, knowing how to assess the real impact of a defect and propose solutions proportionate to the risks.
• Assertive and constructive, capable of defending a quality requirement while maintaining