Groups & Events Coordinator
Position summary
Meet group coordinators or hosts prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event orders to gather guest information and determine the proper setup, timeline, specific guest needs, buffets, action stations, and other details. Respond to and try to fulfill special banquet event arrangements. Follow up to ensure compliance with those arrangements.
Follow all company, safety, and security policies and procedures. Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications. Ensure that uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support the team in reaching common goals. Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats, including small print. Visually inspect tools, equipment, or machines to identify defects. Stand, sit, or walk for extended periods or an entire work shift. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces, as well as up and down stairs or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.
Preferred qualifications
Education: High school diploma or GED equivalent.
Related work experience: At least one year of related work experience.
Supervisory experience: None required.
License or certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we are not your typical hotel, but we are not too cool for school either. We are here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or visiting family, friends, or their favorite band, we offer a hub for connection with others and the surrounding area, with modern design and personality to boot. We are looking for confident self-expressers who are not afraid to draw outside the lines. If you get excited about the possibilities of connecting with others, Aloft Hotels is the place for you. By joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.