F&B Supervisor

Position summary

Ensure staff members work together as a team to provide optimum service and meet guest needs. Inspect staff grooming and attire, and rectify any deficiencies. Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories, and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company, safety, and security policies and procedures. Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications. Ensure uniforms and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards. Anticipate and address guests’ service needs