Audio Visual Supervisor

Position summary

Verify that AV equipment needed is in the inventory before event. Set up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair or clean when necessary. Tape down or dress loose wire or cable. Label broken equipment. Check delivered equipment and room set up against banquet event order. Communicate additions or deletions to flowsheets. Break down, remove, and secure equipment. Set up and maintain property’s portable audio system. Operate and maintain house audio system. Assist and instruct guests or customers regarding proper usage or operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Assist management in hiring, training, motivating and coaching employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment or Open Door Policy process. Follow company policies and procedures. Report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and