Assistant Front Office Manager

Job summary

Assists the front office manager in administering front office functions and supervising staff on a daily basis. Front office areas include bell/door staff, switchboard, and guest services/front desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Candidate profile

Education and experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR

2-year degree from an accredited university in hotel and restaurant management, hospitality