travel consultant
*About Maritime/LeGrow's Travel:*
Maritime/LeGrow's Travel is a trusted name in the travel and hospitality industry, dedicated to providing exceptional travel experiences to our clients. With a rich history and a commitment to excellence, we are currently seeking a *Travel Consultant *to join our *Labrador City *branch. If you have a passion for travel, exceptional customer service skills, and the desire to exceed customer expectations, we invite you to apply and become a part of our dynamic team.
*Job Description:*
As a Travel Consultant at Maritime/LeGrow's Travel, you will be the face of our organization, responsible for delivering outstanding customer service, providing expert travel advice, and helping our clients create unforgettable travel experiences. Your role will involve:
*Responsibilities:*
- *Customer Service: *Deliver exceptional customer service by actively listening to clients' travel needs and preferences, offering expert advice, and assisting them in planning and booking their trips.
- *Sales:* Use your sales skills to promote and sell travel packages, accommodations, flights, and other travel-related services, exceeding sales targets and contributing to the success of the branch.
- *Product Knowledge:* Stay updated on the latest travel trends, destinations, and industry offerings to provide informed recommendations to clients.
- *Booking:* Utilize travel agency booking systems (Apollo or Sabre) to make reservations, create itineraries, and handle all aspects of the booking process.
- *Problem-Solving:* Assist clients in resolving travel-related issues, such as changes in plans, cancellations, or unforeseen complications, ensuring a smooth and enjoyable travel experience.
- *Documentation:* Prepare and maintain accurate travel documents, including tickets, visas, and travel insurance.
- *Teamwork:* Collaborate with colleagues and share knowledge to provide the best travel solutions to clients.
*Qualifications:*
- 2 years experience in travel, hospitality, or customer service is required.
- 1 year travel agent experience is required.
- Strong sales and customer service skills with a passion for exceeding customer expectations.
- Excellent communication skills, both written and verbal.
- Flexibility and the ability to adapt to changing customer needs and industry trends.
- Knowledge of Apollo or Sabre booking systems is preferred.
- A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
- Personal travel experience.
*Why Join Maritime/LeGrow's Travel:*
- Learn from the industry's best and most knowledgeable Advisors.
- Opportunity for professional development and growth within the travel industry.
- Competitive compensation, including performance-based incentives.
- Travel perks and discounts for personal travel adventures.
- A supportive and collaborative team environment.
If you are a flexible, sales-oriented team player with a passion for travel and a commitment to delivering exceptional customer service, we encourage you to apply for the Travel Consultant position at Maritime/LeGrow's Travel. Join us in helping our clients create unforgettable travel experiences.
*How to Apply:*
Please submit your resume and a cover letter outlining your travel and customer service experience, along with a statement of why you are interested in joining Maritime/LeGrow's Travel, to hr@maritimetravel.ca . We look forward to welcoming a dedicated Travel Consultant to our team in Labrador City.
Job Type: Full-time
Pay: $20.80-$21.80 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Application question(s):
- Where have you travelled on vacation in the last 5 years?
- Do you presently live in the Labrador City or surrounding area and can commute to work each day?
Experience: