Credit Control

Interim Credit Control Project The Opportunity We are seeking an experienced Credit Control professionals to join a dedicated project team focused on clearing a high-volume ledger of lower-value outstanding debts. This is a fast-paced, telephone-based role requiring high levels of customer contact and strong collection skills.

Key Responsibilities

• Make around 100 outbound calls per day to business customers. * Chase outstanding invoices and secure payment commitments. * Update customer records accurately following customer interactions. * Identify, log and escalate customer disputes such as pricing queries. * Raise cases within the system and move efficiently onto the next account. * Manage a portfolio of 500+ accounts. * Work collaboratively with the project team to achieve collection targets.

Systems Used F&O (Finance & Operations) and CE (Customer Engagement), a Microsoft Dynamics-based customer tracking system. Previous Dynamics experience is not required as full training will be provided. Candidate Profile Must be available immediately and able to work 5 days on site Previous Credit Control, Collections or Accounts Receivable experience. Comfortable making high-volume outbound calls throughout the day. Strong communication and relationship-building skills. Resilient, organised and target-driven. Able to work in a fast-paced environment and handle customer objections. Happy to work fully office-based for the duration of the project.

Benefits

• Free on-site parking. * Collaborative project environment. * Opportunity to make an immediate impact on a clearly defined project.