Customer Support

Responsibilities:

Make inquiries via phone, email, or in person Handle customer complaints and provide effective solutions

Maintain accurate records of customer interactions and transactions Provide information about products, services, and company policies Follow up with customers to ensure issues are resolved satisfactorily Resolve  complex issues in the appropriate departments 

Requirements:

Minimum of  OND  in any related field, but preferably in mass communication 

Proven customer service experience will be an added advantage Excellent verbal and written communication skills Strong problem-solving and interpersonal skills Ability to work under pressure and manage time effectively.