AR Analyst - Analista de cuentas por cobrar (Bilingüe)

AR Process Management

Oversee the entire AR cycle for assigned accounts, ensuring timely collections and accurate cash application. Maintain established controls and adhere to SOPs to meet agreed targets.

Customer Relationship & Collections

Build and maintain proactive relationships with customers to facilitate timely cash collections. Use multiple communication channels (phone, email, dunning via mail merge/SAP S4) to resolve outstanding balances. Monitor accounts for upcoming due invoices and proactively ensure payments are received within terms.

Dispute & Claims Resolution

Identify and resolve disputes and claims promptly, coordinating with customers and internal stakeholders. Investigate drivers of past due invoices and collaborate with management to prevent recurrence. Support chargeback resolution and provide documentation for audit requests.

Cash Forecasting & Analysis

Analyze cash forecasts based on portfolio management and provide insights to support business decisions. Prepare and present reports on collections, overdue accounts, and claims reduction.

Cross-Functional Collaboration

Work closely with Credit Analysts on bad debt, third-party collections, and legal activities. Coordinate with Accounts Payable, Finance, Sales, and vendor partners to resolve billing issues and improve processes.

Continuous Improvement

Attend meetings to review and enhance ways of working, aiming to reduce DSO, improve remittance handling, and decrease aged debt. Identify process gaps and recommend improvements for accuracy and efficiency.

Experience:

• 7+ years’ experience in Accounts Receivable, claims, or collections, preferably in a corporate or apparel industry setting.
• Proficiency in SAP ERP and Advanced Excel skills & basic AI tool usage like CoPilot.
• Strong analytical, problem-solving, and communication skills.
• Attention to detail and commitment to process accuracy.
• Experience in working within a multinational organization, especially managing cross-border data compliance
• Demonstrated experience in AR business processes, including collections and claims processing.

Qualification:

• Bachelor’s / master’s degree in accounting, Finance, Business, or related field (or equivalent work experience).

Work Environment:

• Global Collaboration: This role will involve close coordination with regional teams across the globe.
• Flexible work arrangements - 3 days in a week work from Office .

-Requerimientos-

Educación mínima: Educación superior Licenciatura 2 años de experiencia Idiomas: Inglés Conocimientos: Erp sap Palabras clave: analyst, account, cuentas