Member Services Administrator for sports club - with good English skills
Machine translation — original language: Spanish.Show original
Would you like to develop yourself in an administrative position with a focus on member services? Do you enjoy contact with people and resolving inquiries efficiently? Are you interested in being part of a sports institution with a strong focus on service and the experience of its members?
Then this proposal is for you!
What do we offer you?
- Joining a recognized institution with a large community of members.
- Being part of a team oriented towards service and personalized attention.
- A position that combines customer service, administrative tasks, and coordination with different areas.
- A dynamic environment, with varied challenges and constant contact with members and users.
What do you need to succeed in this position?
- Training in Administration, Secretarial studies, Customer Service, or related careers.
- Good English skills
- Previous experience in administrative tasks, customer service, member services, or similar functions.
- Proficiency in computer tools and management systems.
- Experience in sports, recreational, or service institutions will be valued.
What profile are we looking for?
- Excellent vocation for service and customer orientation.
- Good communication and interpersonal relationship skills.
- Proactivity, initiative, and problem-solving capacity.
- Organization, responsibility, and attention to detail.
- Ability to work in a team and coordinate with different areas.
- Commitment, integrity, and a collaborative attitude.
What will your main challenges be?
- Providing in-person, telephone, and email assistance to members, applicants, and the general public.
- Managing enrollments, cancellations, data modifications, category changes, family groups, and other area procedures.
- Keeping member information and documentation up to date in the management systems.
- Managing files, forms, authorizations, and other documentation linked to the sector.
- Collaborating in collection, invoicing, and administrative control tasks.
- Coordinating the operation and reservations of the institution's barbecues.
- Articulating with different internal areas to respond to member inquiries and requirements.
- Following up on incidents and proposing improvements in administrative and service processes.
If you are interested in this opportunity, apply and join this challenge!
-Requirements-
- Minimum education: High School / Secondary Education
- years of experience
- Keywords: administrative, care