Mobile Service Advisors - Vodafone

Do you consider communication one of your strengths? 💬 Do you wish to work long-term with teleworking? 🏠💻 Do you imagine your evolution within a large group? 🚀

If the answer is YES, then apply now to join the 360 Connect department, a subsidiary of Vodafone, one of the largest multinational telecommunications companies.

📌Location: Ag. I. Rentis (a corporate vehicle is provided to and from Elaias metro station) ⏰Employment status: 5-day and 8-hour employment, Monday-Sunday between 07:30- 23:30 📖Training: Paid, during fixed morning hours (09:00-17:00) 📍 Work model: Possibility of remote employment, after 6 months of work

What you will need to do:

• Serving the existing customer base for the purpose of managing, understanding, and recording requests
• Detailed updating and providing information regarding billing issues to the company's customers
• Maintaining the existing and actively contributing to the relationship of trust and good cooperation that governs the company and its customer base, based on a customer-centric approach and personal communication with each customer
• Effective and timely updating of the database (CRM) after every call as well as diligent record keeping

Required Qualifications:

• High School graduate 🎓
• Previous experience in a similar customer service position is ideal (not mandatory)
• Excellent communication skills & customer-centric approach
• Good knowledge of the English language
• Proficiency in computer use 💻
• Teamwork and spirit of cooperation 👥

Benefits:

• Competitive compensation package & monthly Bonus for goal achievement 🏆
• Paid training from experienced trainers
• Employment and evolution prospects within a multinational telecommunications company ✨📞
• Modern, youthful & pleasant workspaces

👥 The assessment stages include:

If this role falls within your interests, do not hesitate to apply directly. Our consultants will contact candidates who meet the above requirements to schedule an interview. Regarding the next steps, there will be 1 more interview with the company/client online.

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