Corporate Customer Service Advisors - Vodafone
Do you consider communication to be one of your strengths? 🌟 Do you wish to work remotely in the future? 🏡 Do you imagine your evolution within a large group? 🚀
If the answer is YES, then apply now to join the 360 Connect department, a subsidiary of Vodafone, one of the largest multinational telecommunications companies.
🕒 Employment status: 5-day and 8-hour employment, Monday-Friday between 08:00 to 22:00 and Saturday-Sunday, 09:00 to 17:00 🎓 Training: Paid, during fixed morning hours (09:00-17:00) 📍 Location: Ag. I. Rentis (corporate vehicle provided to and from Elaias metro)
What you will need to do:
- Service the existing customer base with the aim of managing, understanding, and recording requests
- Detailed updates and providing information regarding billing issues to company customers
- Maintaining the existing and actively contributing to the relationship of trust and good cooperation that governs the company and its customer base, based on a customer-centric approach and personal communication with each customer
- Effective and timely updating of the database (CRM) after every call as well as diligent record keeping
Required Qualifications:
- High School graduate
- Previous experience in a similar customer service position (desirable)
- Excellent communication skills & customer-centric approach
- Good knowledge of the English language
- Proficiency in computer use
- Teamwork and spirit of cooperation
Benefits:
- 💼 Competitive compensation package & monthly target achievement bonus
- 🏠 Exclusive remote work after the first 6 months
- 📚 Paid training from experienced trainers
- 📊 Employment and evolution prospects within a multinational telecommunications company
- 🏢 Modern and pleasant working environment
👥 The recruitment stages include:
If this role falls within your interests, do not hesitate to apply directly. Our consultants will contact candidates who meet the above requirements to schedule an interview. Regarding the next steps, there will be 2 more interviews with the company/client either in person or online.
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