Urgent Bilingual Customer Service Advisors / Monday to Friday / Salary S/ 2,100 / San Borja - Full payroll / fixed salary + bonuses
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Machine translation — original language: Spanish.Show original
Join our team as a Bilingual Customer Service Agent! | Lima (On-site)
Are you passionate about helping people, providing solutions, and offering an excellent service experience? This is your opportunity to be part of a dynamic team within a growing professional environment.
What will your mission be?
- Resolve inquiries and provide effective solutions on the first call.
- Identify customer needs and provide guidance on benefits, eligibility, claims, and processes.
- Guarantee clear, empathetic, and high-quality service.
- Contribute to a positive and reliable experience for every user.
- Act as an intermediary between the patient and the clinic.
- Document each interaction with precision.
What are we looking for?
- Completed high school education.
- Proficiency in Office tools (Word, Excel).
- English level B2 or higher (INDISPENSABLE)
- 6 months of experience in customer service.
- Availability to work on-site in SAN BORJA.
- Experience in customer service, insurance, health, or account management (desirable).
- Knowledge of medical terminology or health benefits (desirable).
- Minimum of 1 year of experience in insurance operations (desirable).
- Vocation for service, empathy, and service skills.
What we offer:
- Salary: S/ 2,100 monthly + s/.80 transportation.
- Full payroll
- ONLY FROM MONDAY TO FRIDAY
Excellent opportunity to develop your professional profile in an international environment.
Requirements
- Minimum education: High School education years of experience
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