Technical Support Agents - Vodafone

Do you consider communication to be one of your strengths? 📢 Do you like working in a dynamic environment? 🤝 Do you imagine your evolution within a large group? 🚀

If the answer is YES, then apply now to join the 360 Connect department, a subsidiary of Vodafone, one of the largest multinational telecommunications companies.

⏰ Employment status: 5-day and 8-hour employment in rotating shifts 24/7 💼 Training: Paid, during fixed morning hours (09:00-17:00) 📌 Location: Ag. I. Rentis (corporate vehicle provided to and from Elaias metro) 📍 Work Model: Possibility of remote employment

What you will need to do: Serving the existing customer base with the aim of managing, understanding, and recording requests Detailed updating and providing information on technical problems of customers regarding provided fixed telephony, subscription television, and Internet services Maintaining the existing and actively contributing to the relationship of trust and good cooperation that governs the company and its customer base, based on a customer-centric approach and personal communication with each customer Effective and timely updating of the database (CRM) after every call as well as careful record keeping

What we are looking for: Graduate of Technical High School or IEK with a specialization in Informatics or Telecommunications Previous experience in a similar customer service position Excellent communication skills & customer-centric approach Good knowledge of the English language Proficiency in computer use Teamwork and spirit of cooperation

Compensation and benefits package: ✔️ Competitive compensation package & monthly target achievement Bonus 🏠 Exclusive teleworking after the first 6 months 📝 Paid training from experienced trainers 🚀 Employment and evolution prospects within a multinational telecommunications company 💼 Modern, youthful & pleasant workspaces 👥 The evaluation stages include:

If this role falls within your interests, do not hesitate to apply directly. Our consultants will contact candidates who meet the above requirements to schedule an interview. Regarding the next steps, there will be 1 more interview with the company/client online.

#Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece Required Qualifications: Benefits: