Customer Service / Bilingual / more than 2000 / Payroll / Service Advisors / English San Borja - central Lima / full payroll

Be part of a world-leading company!

On behalf of our client, a global leader in Contact Center services, we are looking for the following profile:

Position: BILINGUAL ADVOCATE (English B2/B2+)

What will you do?

Provide telephone assistance to customers in the United States, offering solutions from the first contact and managing inquiries related to:

• Benefits and eligibility.
• Medical and financial claims.
• Billing and medical accounts.
• Coordination between patients and clinics.

Requirements

• Completed high school education.
• Minimum of 6 months of experience in customer service (any formal sector).
• English level B2 or B2+ (indispensable).
• Basic knowledge of Microsoft Office.
• Availability to work 100% on-site in San Borja.

Workplace

• San Borja Vittore Carpaccio, San Borja, Lima.

Schedule

• 48-hour weekly workday.
• Monday to Friday within the range of 7:00 a.m. to 11:00 p.m.
• Fixed days off: Saturday and Sunday.
• From October: 1 day off during the week and 1 day on the weekend.
• Peruvian holidays with triple pay.
• Non-working US holidays.

Benefits

• Fixed salary of S/ 2,100.
• Monthly mobility bonus of S/ 80.
• Performance bonus of up to 15% of the salary.
• Fully paid training.
• Entry into full payroll from the first day.
• All legal benefits.
• Career path from the first month.
• Timely payments via Scotiabank (CCI accepted).

Apply and develop your career in a company with real opportunities for professional growth!.

-Requirements-

Minimum education: High School Education years of experience

Keywords: care, costumer, cliente