Service Coordinator

Job Responsibilities: Handle customer enquiries and complaints, ensuring timely follow-up and resolution.

Prepare quotations, process job orders, purchase orders, and other service-related documents.

Coordinate and schedule service requests, projects, technicians, and subcontractors to meet deadlines.

Maintain accurate service records, reports, warranty claims, and customer documentation.

Monitor customer satisfaction, provide account updates, and identify opportunities for additional services or upgrades.

Support administrative tasks, audits, logistics arrangements, and other duties assigned by management.

Job Requirements: Diploma in Business Administration or a related field with 1-2 years of relevant work experience or GCE N/O/A Level qualification with 3-4 years of relevant work experience. Proficient in Microsoft Office applications and computer-based administrative tasks. Possess good communication and interpersonal skills to work effectively with customers and team members. Experience with NetSuite is a plus but not mandatory. Yvette Manalo EA License No.: 02C3423 Personnel Registration No.: R1659970 Your Safety and Data Security Matter to Us ManpowerGroup is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact ••••@manpower.com.sg. Please note that your response to this advertisement and subsequent communications with us will constitute informed consent to the collection, use, and disclosure of personal data by Manpower Singapore for recruitment and employment-related purposes, in compliance with the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit: https://www.manpower.com.sg/privacy-policy.