OPERATIONS AND SUPPORT EXECUTIVE | POS SYSTEM

Your tasks

• Collaborate closely with Sales Managers to support merchants in gathering and completing the required documentation for onboarding and compliance purposes.
• Review and verify merchant documents to ensure completeness, accuracy, and compliance with company policies and regulatory requirements prior to submission to the Compliance team.
• Serve as the primary point of contact for merchants regarding documentation-related enquiries and provide timely support and guidance.
• Coordinate with internal stakeholders, including Compliance and Finance teams, to facilitate a smooth and efficient merchant onboarding process.
• Maintain accurate and up-to-date merchant records and documentation in accordance with company standards.
• Investigate and resolve documentation discrepancies and related operational issues promptly.
• Prepare merchant-related reports, operational updates, and administrative documentation as required.
• Provide administrative and operational support for day-to-day merchant management activities.
• Manage merchant leasing contract renewals and ensure timely follow-up with relevant parties.
• Perform ad hoc duties and special projects as assigned by management.

Requirements

• Diploma or Degree in Business Administration, Finance, Operations, or a related field.
• Prior experience in merchant operations, customer service, sales support, administration, banking operations, leasing administration, or compliance support is preferred.

How to apply

You may share your updated resume directly to this email or this number: sangita.balakrishnan@manpower.com.sg / +65 87107604

Other

Sangita Balakrishnan EA License No.: 02C3423 Personnel Registration No.: R26163848

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