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Jr. IT Support

Manpower, S.A.Guatemala, Guatemala Ciudadcomputrabajopublished 07/16/2026
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Must-have:Junior
Machine translation — original language: Spanish.Show original

Are you passionate about technology and looking for an opportunity to develop your professional career in technical support? This is your chance to join a growing company, participate in innovative projects, and gain practical experience in IT infrastructure and support.

We are looking for a Jr. IT Support with a service attitude, a desire to learn, and a wish to grow professionally within a collaborative team oriented toward excellence.

Responsibilities

  • Provide first-level (L1) technical support to internal users.
  • Perform password resets and basic account configuration.
  • Install and provide basic support for software and applications.
  • Resolve simple technical incidents related to hardware and operating systems.
  • Assist in the configuration and replacement of peripherals and computing equipment.
  • Perform basic connectivity tests and network cabling verification.
  • Support information backup processes through checklists and reports.
  • Participate in in-store support activities and new location openings.
  • Collaborate with the technical team on infrastructure and support projects.

Requirements

  • Technical or university studies in Systems, Informatics, Systems Engineering, or related fields.
  • Basic knowledge of technical support and help desk.
  • Knowledge of Windows and Microsoft Office tools.
  • Basic knowledge of hardware and peripherals.
  • Basic knowledge of networks and connectivity.
  • Basic technical English for reading documentation.
  • Availability for 100% on-site work.
  • Reside in Guatemala.

Profile We Are Looking For

  • Excellent service attitude.
  • Ability to work in a team.
  • Commitment, integrity, and responsibility.
  • Genuine interest in learning and developing in technology.
  • Proactivity and willingness to take on new challenges.
  • Good communication and problem-solving orientation.

Schedule and Modality

Guatemala, Zona 9

Modality: 100% On-site

Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m.

Availability for On-Call scheme according to operational needs.

Benefits

  • Day off for birthday
  • Medical and life insurance for the employee
  • Option to include dependents in the insurance
  • Parking in front of the building (50% subsidized by the company)
  • Per diem according to operational requirements
  • Statutory benefits
  • Learning and professional growth opportunities

If you wish to start your career in technology within a company that a. -Requerimientos- Minimum education: University years of experience Keywords: apoyo, support, soporte, tecnologias, la, informacion, it, junior