Bilingual Salesforce Customer Service Assistant (M/F)

Job Description:

Manpower MULHOUSE INDUSTRIE TERTIAIRE is looking for its client, a player in the Manufacturing Industries and production sector, for a Bilingual English Sales Assistant (M/F) (Manage offers and orders for spare parts, repairs, and interventions; Ensure order follow-up and inform customers of their progress; Register orders and process down payment requests; Follow up on offers and unpaid invoices; Process and track requests via Salesforce; Coordinate exchanges with internal departments (Procurement, Purchasing, Production, Repair, Shipping); Track advance payments and letters of credit; Manage warranty orders and after-sales service commercial gestures; Update sales indicators; Organize meetings and videoconferences with customers.

You hold a degree in Management or International Trade and have at least 2 years of experience in a similar position. You are proficient in English, both written and spoken, and are comfortable with IT tools and management software.

You are rigorous, organized, proactive, and know how to manage multiple files simultaneously while guaranteeing excellent customer service.

Your benefits: 13th month; Remuneration between €1,900 and €2,500 gross depending on profile; Collaborative way of working, based on autonomy and responsibility; Professional evolution opportunities; Company mutual insurance and health protection; CET at 8; CSE, CSEC; FASTT (childcare, housing assistance, vehicle rental).

As part of its diversity policy, Manpower considers all applications, including those from people with disabilities, provided they have equal skills.