Ticketing Officer
• Bachelor's degree. • 1-2 years of hands-on experience with Amadeus (mandatory). • Knowledge of airline ticketing, fare rules, and travel regulations. • Experience in ticketing, reservations, or passenger services. • Strong communication, customer service, and problem-solving skills. • Ability to multitask and work under pressure. • Proficiency in Microsoft Office.
• Handle flight reservations, ticketing, cancellations, and rebookings. • Assist customers with flight information, fares, and travel policies. • Perform passenger check-in, boarding, and baggage processing. • Process ticket sales and payments accurately. • Resolve customer inquiries and provide excellent service. • Support passengers during flight disruptions and irregular operations.