Airfreight Operations Executive

Job Description:

• Coordinate Air exports and Air imports door-to-door shipments including transshipments

• Arrange transportation and monitor shipment status

• Customs formalities (send instructions to the customs broker)

• Shipment billing and/or invoicing

• Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

• Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

• Secure flight bookings with carriers and/or master loaders

• Develop and/or maintain good relationships with carriers and/or master loaders

• Handle customer inquiries and complaints in a timely and satisfactory manner.

• Liaise with government agencies – e.g. Customs, AVA

Job Requirements:

• Minimum O Level qualification and above

• 1 year experience in Air freight operations processes

• CargoWise Knowledge is an added advantage