Customer Service Executive

Job Purpose The Customer Service Executive provides day-to-day customer service support for Mainetti’s Hong Kong and China operations. This role manages the customer journey from enquiry and quotation through order processing, delivery coordination and after-sales support. The position requires close collaboration with the Hong Kong/China Customer Service team and cross-functional teams including Sales, Sourcing, Production/PMC, Logistics,...

Job Requirements

• Bachelor’s degree in Business Administration, International Business, Supply Chain, Logistics, Languages or related disciplines.
• Minimum 2–3 years of relevant experience in Customer Service, Sales Support, Order Management or similar roles.
• Experience in B2B/manufacturing environments is preferred; exposure to packaging materials or paper products is an advantage.
• Experience with ERP systems such as JDE...