Customer Quality Analyst - Cajica

Are you passionate about guaranteeing excellence in every product and the total satisfaction of our customers? This opportunity is for you! As a Product Quality Analyst, you will be the bridge between the voice of the customer and the continuous improvement of our products. Your analysis will connect customer needs with product and process evolution, identifying dissatisfactions and articulating solutions with production. We are looking for a Customer Quality Analyst who drives the reliability and success of our products in the market. Join our team and make a difference! 🚀

Responsibilities: Participate in quality committees with customers. Manage dissatisfactions from internal and external customers, ensuring the implementation of action plans. Analyze and consolidate quality indicators to support decision-making. Prepare and present monthly indicator reports to Management and Corporate.

Conditions: Professional degree in Ingeniería Mecánica, Eléctrica, Electrónica, Industria, Producción or related areas Minimum experience of 1 year as an analyst in manufacturing, quality, or related areas English Level B2 Availability to work in Cajicá Schedule from Monday to Friday

Education level: Professional

Labor sectors: Producción Operarios y Manufactura Ingenierías Investigación y Calidad

Position: Analista

Other skills: Technical skills: Knowledge in metrology Statistical tools Management of findings and action plans Knowledge of quality systems (Normas ISO 9001, 14001 and 45001)

Interpersonal skills: Communication Problem solving Analytical thinking Attention to detail