Bilingual Customer Service Agent (English B2) - Medellín

Keywords: bilingual customer service agent bilingual customer service advisor bilingual call center agent Customer Service Agent English B2

Make every conversation count 🚀. Join our team in Medellín and turn every interaction into a truly positive experience for those who trust us. We are looking for people passionate about communication and constant support. Your main mission will be to provide guidance and timely solutions as a bilingual customer service agent, ensuring an exceptional experience. Apply today and take the next step in your professional career! 🙌 Responsibilities: Attend to customer inquiries, doubts, and requirements in a timely and effective manner Provide support and clear solutions using a B2 English level Adequately register interactions and cases in the tracking systems Guarantee a satisfactory and close experience in each communication channel

Requirements: Required educational level: High school graduate Minimum 6 months of experience in customer service or related areas Proficiency in the English language with a minimum B2 level Previous experience working in companies within the sector

Education level: High school completed

Labor sectors: Call center telemarketing BPO and related Customer service and related

Position: Assistant

Other skills: Technical skills: English B2 Telephone assistance

Interpersonal skills: Empathy Active listening Effective communication