Enterprise Account Executive Jakarta

Job Desc :

• Help clients move from signed agreements to reliable day-to-day usage.
• Assist the sales team in expediting the sales cycle by completing vendor registrations and fulfilling special client requirements
• Manage post-sale onboarding activities, including project tracking, client administrator coordination, document collection, and readiness monitoring.
• Collect, validate, and coordinate client information
• Gather and validate campaign or operational requirements before handing them over to Operations, Marketing, or Product teams for execution
• Triage, document, and track technical issues such as portal errors, booking issues, billing or invoicing discrepancies, access problems, and data synchronisation failures.
• Monitor issue resolution against agreed service-level timelines and provide clear progress updates to Account Managers and client stakeholders
• Identify recurring operational gaps and improve onboarding playbooks, tracking mechanisms, documentation, and support processes

Requirements :

• Minimum 1.5 years of experience in account management, operations, administration, project coordination, or a similar role.
• Experience coordinating multiple stakeholders and managing structured onboarding or implementation activities.
• Strong proficiency in Google Workspace or Microsoft Office, particularly Google Sheets or Microsoft Excel, for data validation, tracking, and reporting
• Ability to understand operational or technical issues, document relevant information, and route cases to the appropriate support or technology team
• Experience working with ticketing, customer relationship management, project management, or case tracking tools
• Strong attention to detail when handling client data, configuration requirements, and operational documentation

💵Basic Salary : Rp. 6,075,539 Gross

📩 Please submit your CV in English. Benefit: Basic Salary, BPJS

Skills: Sales and Marketing, Microsoft Excel, Negotiation Skills, Communication Skills, Business Negotiation, B2B Sales, Account Management, Spreadsheet