Account Support Bandung

Your tasks

• Account Coordination & Support
• Serve as the primary coordination point for assigned accounts
• Ensure service requests and operational issues are tracked and resolved promptly
• Support account managers with reporting, documentation, onboarding, and ongoing account administration
• Liaise with internal operations, finance, product, and support teams to ensure seamless service delivery
• Performance Monitoring & Data Management
• Monitor account performance metrics and follow up on exceptions
• Escalate issues where required
• Maintain accurate records, contracts, and account data in internal systems

Requirements

• D 3 from a relevant major
• 1–3 years of experience in account management, business development, or related functions
• Strong communication and stakeholder management skills
• Detail-oriented, highly organized, and comfortable managing multiple priorities
• Proficient in spreadsheets (Excel/Google Sheets)
• Experience in tech or platform-based environments is an advantage
• Data analysis and reporting skills

Skills: Microsoft Excel, Data Entry, Training, Coaching, Google Sheets, Marketing Strategy, Microsoft Office, Office Administration, excel, Administration, spreadsheet

How to apply

*Please submit your CV in English. Benefit; Basic Salary, BPJS