IT Onsite Engineer (AMK)

1st level support to user, identification of problems, recording support tickets, solving simple problems. 24/7 Support & Standby (duty roster) Tracking of helpdesk ticket and provide progress update Conducting regular maintenance checks to ensure the proper functioning of system Providing technical support and guidance to end user, fostering collaboration and knowledge sharing. Software and Application Version Upgrade on clients Opportunity to perform maintenance for servers Requirements: Diploma / Degree in IT 0-2 yrs experience Willing to learn Required to be on standby (duty roster basis) 5 day week @ AMK Travel to site whenever required Maestro HR damien lee tian hong R1106726 16C8462