4PL Customer Experience & Operations Specialist

Primary point of contact for stakeholders for daily operations activities. Execute, manage and monitor the end-to-end shipment process on behalf of customer supply chain operation department. Orchestrator the overall flow of an end-to-end shipment. Provide value creation to the customers through effective business solutions by having good business knowledge, process understanding and customer-centric approach. Maintain effective communication with...

Ideally someone who has at least 1-3 years experience in Global Forwarder/ Logistics service company. Bachelor's Degree - preferred major or minor in Logistics and Supply Chain Management. With strong knowledge and experience in BL, SI VGM, ISF, AMS, LCL, FCL, MS Offices (i.e., MS Excel). Passion to drive closures & high-level customer service orientation – Customer...