Restaurant Manager (Fine Dining)

Job Description: We are seeking a highly motivated, energetic and hands-on Restaurant Manager to manage the daily operations of a busy Indian restaurant in Little India. The ideal candidate must be a versatile all-rounder who can lead from the front, handle challenging situations, deliver excellent customer service and actively participate in all aspects of restaurant operations. This is not a desk-based management role. We are looking for someone who is willing to roll up their sleeves, work alongside the team and take ownership of the restaurant's overall performance. Should be fluent in speaking in Tamil & English. Key Responsibilities Oversee daily restaurant operations, ensuring smooth and efficient service.

Actively participate in frontline service, including taking orders, serving food, clearing tables and attending to customers.

Engage with customers confidently, recommend menu items, upsell dishes and convert enquiries into orders.

Demonstrate excellent order-taking skills, ensuring accuracy, speed and effective coordination with kitchen staff.

Handle customer complaints, special requests and challenging situations professionally.

Lead, supervise and motivate restaurant staff while maintaining high service standards.

Manage peak-hour operations efficiently in a demanding, high-volume restaurant environment.

Coordinate with kitchen teams to ensure timely food preparation and delivery.

Monitor restaurant cleanliness, hygiene, inventory and daily operational requirements.

Support takeaway, delivery, group dining and catering enquiries.

Drive sales, improve customer satisfaction and encourage repeat business.

Be flexible and willing to undertake any operational duties required for the smooth running of the restaurant.

Job Requirements Relevant experience in Indian restaurant operations , preferably in a supervisory or managerial capacity.

Good knowledge of South Indian cuisine , menu items and customer dining preferences.

Good communication skills in English and Tamil to communicate effectively with English- and Tamil-speaking customers and kitchen staff.

Excellent customer engagement, persuasive selling and upselling skills.

Strong order-taking skills with attention to detail and accuracy.

Hands-on, hardworking and willing to perform both managerial and frontline service duties.

Ability to multitask, solve problems and remain calm under pressure.

Strong leadership, teamwork and interpersonal skills.

Willingness to work shifts, weekends and public holidays according to operational requirements.

Positive attitude, high energy and a strong sense of responsibility.

Ideal Candidate We are looking for a hands-on leader, not just a supervisor — someone who can manage the restaurant, serve customers, take orders, recommend dishes, handle complaints, support the kitchen and motivate the team whenever required. The successful candidate must thrive in a highly challenging and fast-paced environment, demonstrate a strong customer-first mindset and be committed to the restaurant's success. If you are passionate about Indian cuisine, enjoy interacting with customers and are ready to take ownership of restaurant operations, we welcome your application.