Operational Manager

What you'll be doing:

• Develop and implement operational strategies to drive efficiency and productivity across the organisation
• Manage and supervise a team of employees, providing guidance, support and performance feedback
• Monitor and analyse operational data to identify areas for improvement and implement corrective measures
• Liaise with other departments, such as finance and marketing, to ensure cross-functional collaboration
• Ensure compliance with relevant industry regulations and the company's internal policies and procedures
• Identify and implement new technologies or processes to enhance the operational capabilities of the business
• Contribute to the development of the company's long-term strategic goals and objectives

What we're looking for:

• Minimum 5 years' experience in an operational management role, preferably within the F&B, hospitality or tourism industry
• Proven track record of leading and motivating teams to achieve operational excellence
• Excellent problem-solving and decision-making skills, with the ability to think strategically
• Strong financial acumen and the ability to interpret and analyse operational data
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
• Bachelor's degree in Hospitality Management, Business Administration or a related field
• Proficient in the use of relevant software and digital tools to support operational management

Skills: Operational Strategy, Business Process Optimization, Performance Management