Ad Quality Operations Manager

About the company

Madarsoft is looking for an experienced Ad Quality Operations Manager to lead and optimize ad review and filtering operations across our mobile applications, ensuring a safe and appropriate advertising experience while protecting advertising revenue.

Your tasks

In this role, you will lead the ad filtering team, establish clear content review policies, improve operational efficiency, and collaborate with technical and monetization teams to ensure accurate, timely, and revenue-conscious ad quality decisions.

• Lead daily ad review and filtering operations, setting measurable targets and monitoring team productivity and accuracy.
• Develop, maintain, and continuously improve Ad Quality Guidelines & Playbooks to ensure consistent decisions across the team.
• Manage complex and borderline advertising cases, making timely decisions on policy violations and high-risk ads.
• Work with advertising networks such as Google AdMob and Pangle to resolve issues and escalate violations.
• Collaborate with Programming and Product teams to enhance internal dashboards and ad filtering tools.
• Coordinate with the Monetization team to assess the potential revenue impact of large-scale blocking decisions.
• Monitor KPIs, including resolution time, filtering accuracy, team productivity, and the impact of blocking decisions on advertising revenue.
• Establish quality control processes, including regular re-checks of approved and blocked ads.

Requirements

• 3–5 years of experience in Ad Operations, Ad Quality, or Advertising Content Moderation, including proven team leadership experience.
• Strong knowledge of advertising networks and platforms, particularly Google AdMob, Pangle, and Ad Review Center.
• Understanding of advertising metrics and concepts, including eCPM, Fill Rate, and Bidding.
• Ensure accurate identification and blocking of policy-violating ads using targeting tools such as Creative ID and Buyer App ID.
• Strong analytical, problem-solving, and decision-making skills, especially when handling complex or time-sensitive cases.
• Experience setting performance targets, evaluating team performance, and improving operational processes.
• Excellent communication skills in both Arabic and English.

What we offer

• Competitive salary
• Social Insurance without Any deduction from the Salary
• Medical Insurance without Any deduction from the Salary
• 6 days per week, 8 working hours per day, including a 1-hour break

• Continues training.