medical office assistant

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Work setting:

Health care institution, facility or clinic.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Perform data entry.
• Provide customer service.
• Perform basic bookkeeping tasks.

Computer and technology knowledge:

• Electronic medical records.
• MS Office.
• Electronic mail.
• MS Excel.
• MS Word.
• MS Windows.

Technical terminology:

Medical.

Security and safety:

• Basic security clearance.
• Criminal record check.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.

Screening questions:

1. Do you have experience working in this field?.
2. Do you have the required certifications listed in the job posting?.
3. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

Experience an asset.

Employment terms options:

Day.

Other benefits:

• Free parking available.
• Learning/training paid by employer.
• Variable or compressed work week.