Field Account Manager

Home Counties and South East Our client is a Market Leader in the UK and International Express Parcels, and Logistics Industry. Salary C £45K Base (Inclusive of car allowance) Role To retain and develop the value and profitability of a designated portfolio of customers, typically £350 and £2,500 per week, through close, proactive account management and applications of the partnering process

To develop, for each customer, a sales action plan to achieve your portfolio revenue and contributions target.

Maintain comprehensive and up-to-date information on all aspects of the customer’s business.

Identify and develop any additional revenue opportunities open to us through portfolio.

Carry out an agreed planned cycle of calls on each customer. Each call having pre-determined sales objectives and recorded details of call outcomes.

Identify and manage the resolution of customer problems to underpin long-term account retention.

Achieve planned levels of revenue/contribution improvement through timely rate renewals.

Provide information and analysis on portfolio to support depot/regional planning process.

Develop multi-functional and multi-level business relationships within the customer’s organisations.

To update database with all required information on a daily basis.

Skills Account Management experience Excellent Planning and Organising PC skills to include Word, Excel and Outlook Excellent communication skills Customer Focus Teamwork Problem Solving Decision Making

Apply Vicky