Client Relationship, Content & AI Innovation Coordinator

Location: Singapore (304 Orchard Road) Company: M&B Private Jewelers

About Us M&B Private Jewelers is a premier luxury destination specializing in high-end natural diamonds, bespoke fine jewelry, and exceptional gemstone pieces. We are looking for a sharp, forward-thinking individual to join our Singapore team. We are expanding rapidly and need a talented coordinator who can not only manage daily client interactions and content, but also leverage modern AI tools to streamline our operations, scale our marketing, and take M&B to the next level.

Key Responsibilities

1. Client Relationship &; Lead Conversion

Social Media & WhatsApp Management: Actively engage with incoming inquiries across Instagram and WhatsApp with speed, expertise, and precision. Lead Nurturing: Convert cold digital leads into boutique appointments and remote sales.

1. Content Coordination & Social Media

 Video & Photo Editing: Edit raw video footage and photos according to M&B’s established brand guidelines and aesthetic.  Publishing & Scheduling: Upload and manage content on a regular, disciplined schedule across our social media platforms.  Engagement Tracking: Keep our digital community active and responsive.

1. AI Integration & Tech Innovation

 Future-Proofing M&B: Actively experiment with new AI technologies and digital workflows to keep our brand ahead of the industry curve.

1. Showroom Operations & Sales

 Frontal Sales: Welcome clients to the Singapore showroom, providing an insider-level sales experience .  Daily Shop Tasks: Maintain showroom presentation, handle jewelry inventory, and assist with daily operational setups. Qualifications & Requirements  Proven Sales & Communication Skills: Confident in both face-to-face and over text communication (WhatsApp/IG DMs) .  Content Creation Skills: Practical experience with mobile video editing apps (e.g. CapCut, Canve ) and a strong eye for luxury visual aesthetics.  Passion for Jewelry: Genuine interest in natural diamonds, gemstones, and high-end manufacturing.  Language Proficiency: Fluent in English (Mandarin is a strong advantage for servicing our local and international clientele).

Work Schedule & Benefits  5-Day Work Week: Must be available to work Saturdays (with a designated weekday off).  Competitive Package: High base salary plus aggressive sales commission structure.  Dynamic Environment: Be an integral part of a fast-growing international luxury brand.  Career Growth: Direct access to industry mentorship and room to scale your role as we adopt new technologies.