JUNIOR EXECUTIVE, IT

Main Tasks & Scope of Work

1. Computer Setup & Workstation Deployment

• Hardware Assembly & Preparation: Unbox, physically inspect, label, and assemble laptops, desktops, monitors, docking stations, and peripherals.
• Operating System Configuration: Install and configure clean images of Windows 11 operating systems following company security guidelines.
• Software Provisioning: Install standard corporate software suites, including productivity tools (Microsoft Office, VPN clients, antivirus solutions), and role-specific applications.
• User Onboarding Preparation: Create user profiles, join devices to the local domain or Active Directory / Entra ID (Azure AD), configure email accounts, and test access permissions prior to employee start dates.
• Peripheral & Workspace Setup: Organize cable management, test network connectivity (LAN/Wi-Fi), and set up physical IT equipment at employee desks or remote dispatch packages.

1. IT Administration & Asset Management

• Asset Tracking & Inventory Control: Tag new hardware with asset tags and log device details (serial numbers, MAC addresses, warranty information, assigned users) into the IT Asset Management (ITAM) database.
• Hardware Offboarding & Reclamation: Collect, clean, wipe (secure disk erasure), and re-image returned hardware from offboarding staff.
• Stock & Storage Organization: Maintain an organized IT storage area, conduct routine stock audits of adapters, cables, keyboards, and mice, and report low inventory levels.

1. Documentation & Process Improvement

• User Guide Creation: Help build and maintain simple "How-To" technical guides and checklists for end users (e.g., Wi-Fi connection guides, printer setup, VPN guides).
• Standard Operating Procedure (SOP) Maintenance: Keep computer provisioning checklists and setup documentation up to date as new software or security policies are introduced.

Please note that this will be a 6 months' TEMP role.