Head of Revenue Management APAC

Goals

The Head of Revenue Management APAC is responsible for planning, managing and developing various service functions, including Revenue Management, Flight Optimization and Special Prorate Agreement (SPA) Management, with a strong focus on achieving maximum profitability, productivity, and excellent quality.

Task

The Head of Global Revenue Management and Pricing’s tasks include the following:

General Tasks:

• Development and implementation of the Revenue Management business plan and the necessary concepts, methods, and standards
• Functional leadership, development and qualification of regional Revenue Managers (RM) and Flight Optimizers (FO)
• Optimization of communication between key interface departments (Sales, Handling, Commercial, Customer Service Team (CST) and worldwide Revenue Management teams)
• Management and improvement of commercial and operational Revenue Management processes in accordance with the process owner’s definition
• Provision of necessary database monitoring and analytics to optimize the team’s functions
• Management of activities within the virtual regional Revenue Management team and definition of work and process flows
• Manage multiple interfaces within the region (Sales, Handling, Commercial, CST, etc.) and with relevant HQ functions
• Management of change and effective transfer of knowledge

Specific Tasks:

Revenue Management (Commercial)

• Optimize short, medium and long-term revenues of all “to-hub” flights in line with company targets and network results beyond the hub
• Coordinate and monitor flight parameter settings to enable network revenue maximization and flight optimization
• Manage the Long-Term Contract (LTC) process to secure an adequate baseload on available flight capacities, as well as the ad hoc process to secure sufficient upsell opportunities
• Initiate and coordinate short-term network adjustments to better match supply and demand, considering the “belly first” principle
• Create attractive routing offers for customers in conjunction with Network Planning and the regional Commercial team
• Coordinate process changes with the global process owner as well as the relevant sales organization (BCTL)
• Conduct impact analyses of implemented process changes, including the management-oriented presentation of results

Flight Optimization (Operational)

• Optimize the utilization of available capacities through continuous flight optimization
• Provide high-quality responses to queue requests and the timely transfer of quality-checked flights to local load planning
• Ensure that a defined percentage of queues are processed within a predefined timeframe (SAL 06) to improve the speed of response to customers

Your profile

The ideal candidate should meet the following requirements:

• Bachelor’s degree in a relevant discipline; a Master’s degree is desirable
• Minimum 5 years of relevant professional experience in the logistics or airline industry
• Good knowledge of the company’s processes and organization, with the ability to independently connect activities across the company’s global network
• Alternatively, good knowledge of comparable international airline or logistics industry structures
• Good knowledge of cargo pricing and Revenue Management (RM) principles and systems
• Experience in leading mid-sized, multicultural teams
• Strong industry knowledge and expert knowledge relevant to Revenue Management and cargo operations
• Willingness to travel as per business requirement
• Excellent command of English, both written and spoken
• Knowledge of an Asian language or German is an advantage.
• Good computer skills, including MS Office, Excel, Word, and PowerPoint

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.