Process Specialist OTC (M/F)

Company Description

Louvre Hotels Group is a major player in the global hotel industry, with a portfolio of over 1,750 hotels in 70 countries. It offers a comprehensive hotel range, from 1 to 5 stars, with the brands: Première Classe, Hosho, Kyriad ECO, Kyriad, Kyriad Prestige, Campanile, TULIP Hotels & Residences, Golden Tulip, Royal Tulip, the 5 brands of the Sarovar network in India, Unique Boutique Hotels, and the French group Hôtels & Préférence.

Louvre Hotels Group is a subsidiary of Jin Jiang International Holdings Co, Ltd, the world's second-largest hotel group.

Job Description

Within the Back Office function, the Order-to-Cash (OTC) team plays a key role in securing and ensuring the reliability of operations related to revenue and cash flows. It guarantees the correct accounting, monitoring, and reconciliation of customer transactions, while contributing to the accuracy of revenue recognition and intercompany reconciliations.

As an Accounts Receivable Accountant / OTC Analyst, you will ensure the daily monitoring of accounts receivable activities and participate in the quality of managed processes in collaboration with our external provider (BPO). You will contribute to the proper execution of operations in compliance with defined performance indicators.

Your main missions:

• Ensure the monitoring of customer collections and their correct allocation in the accounting systems.
• Perform reconciliation operations between payments received and open invoices.
• Carry out customer reminders and monitor receivables to contribute to the reduction of payment delays.
• Guarantee the updating and reliability of customer accounts.
• Control the quality of operations performed by the BPO regarding billing, collection, and payment allocation activities.
• Identify and report anomalies such as cash discrepancies, incorrect postings, or unreconciled items.
• Participate in the monitoring of incoming cash flows and the management of customer accounts.
• Contribute to the monitoring of Key Performance Indicators (KPIs) and the continuous improvement of OTC processes.
• Collaborate with Finance, Treasury, Sales teams, and other stakeholders to resolve operational issues.

Qualifications

• Higher education in Accounting, Finance, Management, or an equivalent field.
• 1 to 3 years of experience in an Accounts Receivable, Order-to-Cash (OTC), or Operational Finance environment.
• Initial experience in monitoring collections, debt collection, or accounting reconciliation is appreciated.
• Good understanding of accounts receivable processes and cash management.
• Ability to analyze and resolve discrepancies and anomalies.
• Rigor, organizational skills, and attention to detail.
• Good interpersonal skills and the ability to work with various stakeholders.
• Proficiency in office tools, particularly Excel.
• Knowledge of an ERP (SAP, Oracle, or equivalent) is an asset.
• Professional English at a beginner to intermediate level (A2-B1), particularly for communicating in an international environment.

Additional Information

Louvre Hotels is also👍*

• 100% coverage of the Pass Navigo
• 2 days of teleworking per week
• 12 RTT per year
• Access to a corporate university and an advantageous CSE
• Evolve in a collaborative and flexible working environment
• Premises in the heart of La Défense (RIE and restaurant vouchers, gym...)