service advisor - auto repair

The Opportunity

Lounsbury Chevrolet in Dalhousie is seeking a Service Advisor to join our dealership.

The Service Advisor's role is to provide an excellent customer experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

This is a full-time, hourly-paid position, and the working hours are Monday to Friday.

Work With Us

Lounsbury Chevrolet in Dalhousie is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:

• Competitive Wages
• Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
• Paid Vacation and Sick days (vacation is negotiable based on experience)
• Company Pension Plan (after 6 months)
• Employee discounts on cars, services, and Lounsbury Furniture
• Career growth and continuous development

Responsibilities

• Schedule service work in the service department
• Discuss the required or recommended services for a vehicle with the customer
• Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
• Explaining the benefits and the potential outcomes of postponing repairs to customers
• Other duties may be assigned as necessary

Qualifications

• Previous experience in customer service or sales is preferred
• Has good computer skills and an aptitude to learn new software
• Bilingual in English and French (speaking, reading, and writing) is preferred
• High school diploma or GED required
• Strong interpersonal, customer service, and troubleshooting skills
• Likes helping people
• Good work ethic
• Must have a valid driver's license & a clean driver's abstract