receptionist

*JOB DESCRIPTION*

*Receptionist & Administrative Assistant*

*Organization: Louis Riel College (LRC)* *Department: Administration* *Location: Winnipeg, Manitoba* *Position Type: Full-Time* *Hourly Rate: $18.50 per hour* *Reports To: Director * *Start Date: To be determined*

*POSITION SUMMARY*

*The Receptionist & Administrative Assistant is responsible for providing professional reception, administrative, student, classroom, and general office support at Louis Riel College.*

*The position serves as an important first point of contact for students, instructors, staff, visitors, community members, and external partners. The successful candidate will contribute to a welcoming, organized, and professional environment while supporting the day-to-day operations of the College.*

*In addition to traditional reception responsibilities, this position will assist with student and course administration, classroom coordination, bookings, filing, social media, marketing materials, purchasing, and basic accounting-related administrative duties.*

*The successful candidate must be personable, organized, dependable, professional, and able to manage multiple priorities in a busy educational environment.*

*KEY DUTIES AND RESPONSIBILITIES*

*1. Reception and Customer Service*

• *Greet students, staff, instructors, visitors, and guests in a friendly and professional manner.*
• *Answer, screen, and direct incoming telephone calls.*
• *Respond to general inquiries by telephone, email, and in person.*
• *Provide general information regarding LRC programs, courses, schedules, events, and services.*
• *Direct students and visitors to the appropriate staff member or department.*
• *Receive, sort, and distribute incoming mail and deliveries.*
• *Maintain a professional, clean, and organized reception area.*
• *Monitor general reception needs and communicate concerns to management.*
• *Provide excellent customer service to students, staff, instructors, and visitors.*

*2. Student and Course Administration*

• *Prepare and maintain class sign-in sheets and attendance records.*
• *Maintain organized student and course files.*
• *Assist with student registration and required documentation.*
• *File student records and course-related documentation appropriately.*
• *Prepare classroom materials and documentation as required.*
• *Support instructors with administrative and classroom requirements.*
• *Make follow-up calls to students, instructors, clients, and community partners.*
• *Assist with course communications and student notifications.*
• *Help ensure classrooms are prepared and organized prior to classes.*
• *Maintain confidentiality when handling student and employee information.*

*3. Scheduling and Bookings*

• *Maintain calendars and schedules.*
• *Coordinate classroom, meeting room, and facility bookings.*
• *Assist with scheduling meetings, training sessions, events, and other College activities.*
• *Communicate booking information to appropriate staff and instructors.*
• *Ensure rooms are prepared and appropriate materials are available.*
• *Assist with changes or cancellations to bookings and communicate updates as required.*

*4. Office Administration and Organization*

• *Maintain organized electronic and paper filing systems.*
• *Prepare, format, and organize documents, forms, spreadsheets, and correspondence.*
• *Assist with photocopying, scanning, printing, and document distribution.*
• *Monitor office and classroom supplies.*
• *Assist with ordering and tracking office and classroom supplies.*
• *Maintain organized shared drives and administrative records.*
• *Assist with general administrative projects as assigned.*
• *Provide administrative support to management and other departments as required.*

*5. Social Media and Communications*

• *Assist with creating and scheduling social media content for LRC.*
• *Promote upcoming courses, programs, events, announcements, and activities.*
• *Assist with gathering information and photograp