Front office trading support analyst

Location: London Contract Length: 6 Months Rate: Competitive (via umbrella) Working Pattern: 100% onsite for the first 3-6 months, reducing to approximately 50-60% onsite thereafter. Overview We are seeking an experienced Front Office Trading Support Analyst to join a leading investment banking environment in London. This role sits within a high-performing front office support function that provides critical application and trading support across multiple business lines, including FX, Rates, Commodities, Syndicate and other front office trading desks . The team operates a "champion" model, where each analyst takes ownership of a specific business area or application suite while maintaining cross-coverage through designated backups. This opportunity has arisen due to a combination of planned team departures and maternity cover requirements, creating an immediate need for individuals who can quickly integrate into a fast-paced trading environment and provide exceptional front office support. Key Responsibilities Provide front office application and trading support across a broad range of business lines including FX, Rates, Commodities and other trading functions. Act as the primary support contact ("champion") for designated trading desks, business units or application suites. Investigate, troubleshoot and resolve production issues impacting front office users. Liaise with traders, sales teams, business users, developers, infrastructure teams and external support groups to drive issue resolution. Monitor critical trading applications and proactively identify potential issues before they impact the business. Support incident, problem and change management processes. Participate in application releases, deployments and post-release validation activities. Maintain support documentation, knowledge bases and operational procedures. Work collaboratively across multiple support functions to ensure seamless coverage across business areas. Develop a strong understanding of supported business processes and trading workflows. Required Experience Previous experience in a Front Office Support , Trading Support , Application Support , or Investment Banking Support role. Exposure to front office trading environments within investment banking or financial services. Experience supporting one or more asset classes such as: Foreign Exchange (FX) Rates Commodities Fixed Income Syndicate Trading

Strong problem-solving and incident management capabilities. Excellent stakeholder management and communication skills. Comfortable working directly with front office users in a high-pressure environment. Experience supporting multiple business areas rather than a single trading desk is highly advantageous. Technical Skills Candidates should possess a solid technical foundation, although attitude and business support experience are considered more important than deep technical expertise. Desirable skills include: SQL and database query writing Windows and Unix/Linux environments Basic scripting experience (Python, Shell or similar) Understanding of distributed systems and enterprise application support Knowledge of market data platforms and trading systems Familiarity with release, change and production management processes Personal Profile The successful candidate will demonstrate: Exceptional communication skills and the ability to work across multiple teams. A proactive, self-starting mindset with a strong desire to learn independently. Strong ownership and accountability. A hands-on approach to problem solving. The ability to adapt quickly to new business areas and applications. A positive attitude and willingness to support a varied front office environment. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.