contract manager
About the company
Work Type: Onsite Job ID: 11093320 Existing or New Position: Existing LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.
Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.
LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
Your tasks
Program Summary: Pelham Park Gardens supports adults 18 years and older with mental health and substance use challenges, living in Toronto Community Housing in the Pelham Park and High Park area. Supports range from Activities of Daily Living, Case Management and Social Recreational activities, with the goal of community development and engagement, along with personal empowerment.
- Job Summary The Case Manager serves individuals with serious and persistent mental illness, health and addictions issues who are homeless or recently housed.
The position provides hands on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life. The position works within a Recovery and Housing First philosophy, to assess needs, develop a housing and service plan, secure desired housing, teach life skills, access community resources and supports, link to appropriate services and develop a crisis prevention/intervention plan. The position provides access to a range of team members including a psychiatrist who will work cooperatively to assess, plan, treat and support clients. What You Will Do Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s; Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities; Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate. Provide crisis intervention/management and assist in the development of crisis plans with clients; Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization LOFT Community Services Job Description Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution; Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs; Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures; Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, par
Other
Title of Job: Case Manager Date: October 27, 2026 Closing Date: November 11 ,2026 Location: Railside, Pelham Park Gardens - Toronto, ON Compensation: $57,007 - $71,647 Annually Prorated Contract Duration: Until March 31, 2027.