Customer Support Assistant - San José del Cabo

About the company

Our goal is to form a group of people passionate about customer service and achieve the best service through fast solutions tailored to the needs of our customers.

Your tasks

As a Customer Support Assistant, you will be responsible for creating exceptional service to establish solid relationships by offering personalized solutions for each of our customers, as well as accompanying the customer during their reservation process at the Airport. We are looking for someone with communication skills who can inspire confidence in our potential customers and maintain long-term relationships. If you have experience in Customer Service and Sales, and are interested in being part of a dynamic and growing team, we want to hear from you!!

Main responsibilities Help customers on their journey from arrival to boarding the shuttle. Generate new business by identifying opportunities. Maximize customer satisfaction by directing their after-sales demand to the responsible departments. Ensure the confidentiality of the information handled in your area of operation in accordance with the Code of Ethics and Book of Values of Localiza. What do we offer?

Requirements

Minimum requirements Minimum 1 year of experience. Preferably completed high school. Intermediate English. Availability to rotate shifts. Proactivity and Communication. Interpersonal Relations. Sense of urgency. Focused attention and organization.-Requirements- Minimum education: Upper secondary education - General High School 1 year of experience Languages: English Keywords: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, support, soporte, costumer, cliente

What we offer

Competitive salary. Productivity bonus. Major Medical Expenses Insurance. Life Insurance. Vacations exceeding those required by law. Grocery Vouchers. An excellent work environment with everything necessary for you to have a great experience Live the experience and build the future of mobility with us!