Client Support Administrator
About the company
Location - Outskirts of East Grinstead Salary - Up to £26,500 Lloyd Recruitment Services is excited to be working with a well-established organisation on the outskirts of East Grinstead that's looking to expand its operations team with the addition of a Client Support Administrator.
Your tasks
This is a fantastic opportunity for someone who enjoys working in a varied, fast-paced environment where no two days are the same. You'll play an important part in ensuring smooth coordination different teams and clients.
Your key responsibilities will include
- Coordinating service bookings and client communications
- Liaising with assessors, clients, and internal departments to ensure accurate and timely service delivery
- Updating and maintaining client records across internal systems
- Monitoring performance data and supporting reporting for management
- Supporting process improvements and team-wide admin projects
- Handling incoming queries and escalating when necessary
- Maintaining quality control processes
Requirements
- Experience in an administration, coordination, or scheduling role
- Excellent communication skills, both written and verbal
- Great attention to detail and ability to multitask
- Solid IT skills including Excel and CRM systems
- Confident working independently and as part of a team
- Someone who thrives in a structured, deadline-driven environment
What we offer
The opportunity offers
- 25 days holiday
- Pension contribution
- Hybrid working
- Cycle to work scheme
Other
Extra Information
- Refer a friend and earn up to £500 (see website for details).
- Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
- By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).